Privacy Policy easy86 – How We Protect Your Personal Data

Easy86 is an online casino and Sports Betting platform operating under the domain easy86.best. We take the privacy of our Malaysian members very seriously and understand that your trust depends significantly on how we handle your personal information.

This Privacy Policy applies to all individuals who:

• Visiting the easy86.best website without registering an account
• Registering an account as an easy86 member
• Using any service, game or product offered by easy86
• Contacting the easy86 customer support team through any communication channel

By registering an account or continuing to use the easy86 platform, you agree to the terms of this Privacy Policy. If you do not agree, please stop using the platform and contact us to have your data deleted.

Easy86 collects your personal data through several methods — directly from you during registration and use of the platform, automatically via website tracking technologies, and in some cases through legitimate third parties such as payment service providers. Below is a summary of the types of data we collect:

Easy86 uses the personal data collected for the following purposes, all of which have a valid legal basis under Malaysia's PDPA:

• Account Management: Creating and maintaining your easy86 account, verifying your identity and processing your service requests
• Transaction Processing: Processing deposits via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow and FPX, as well as withdrawal of winnings to your account
• Platform Security: Detecting and preventing fraud, money laundering, duplicate accounts and other suspicious activities that could compromise platform security and other members
• Legal Compliance: To fulfil legal obligations under Malaysia's PDPA, Anti-Money Laundering laws (AMLA) and relevant regulatory body requirements
• Customer Support: Addressing enquiries, resolving technical issues and handling complaints via LiveChat, WhatsApp, Telegram and email
• Service Communications: Sending important notifications regarding your account, changes to terms, security alerts and promotional updates (if you have opted in to receive them)
• Platform Improvement: Analysing aggregated usage patterns to improve user experience, platform performance and game quality
• Responsible Gambling: Monitoring gameplay patterns to identify early signs of problem gambling and recommend appropriate support tools

Easy86 does not use your data for any purpose not stated above without first obtaining your additional consent.

Easy86 does not sell, rent or trade with our members' personal data. However, there are limited circumstances where we need to share your data with trusted third parties for legitimate operational purposes:

• Payment Service Providers: Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow and FPX processors to facilitate your financial transactions. Only the minimum data required to complete each transaction is shared.
• Game Providers: Companies such as Pragmatic Play, Microgaming, Playtech and Evolution Gaming receive only the data needed to operate the games — specifically the game session ID and bet balance, not your full personal information.
• Technical Service Providers: Companies providing technical infrastructure, analytics and cybersecurity services that are contractually bound not to use your data for any purpose beyond what has been specified.
• Statutory Authority: When required by Malaysian law, court order, or a legitimate regulatory authority — including Bank Negara Malaysia, the Royal Malaysia Police and other agencies with legal jurisdiction.

Easy86 continuously invests in security infrastructure to ensure the personal and financial data of all members is protected to the highest standard. Key security measures we employ include:

• SSL/TLS 256-bit Encryption: All communications between your device and easy86 servers are encrypted using 256-bit SSL/TLS protocol — the same standard used by major Malaysian banks such as Maybank and CIMB.
• Static Data Encryption: All personal and financial data stored in the easy86 database is encrypted at rest using AES-256 encryption.
• 24/7 Monitoring: easy86's technical security team continuously monitors systems to detect unusual activity, intrusion attempts and security anomalies.
• Two-Factor Authentication (2FA): easy86 supports and recommends enabling 2FA on all accounts for an additional layer of protection.
• Regular Penetration Testing: The easy86 platform undergoes regular independent security testing and technical audits to identify and remediate vulnerabilities before they can be exploited.
• Internal Access Controls: Only staff who require access for their specific duties are permitted to view member data, and all access is recorded in tamper-proof audit logs.

Easy86 uses cookies and similar tracking technologies to enhance user experience and platform performance. Cookies are small files stored on your device by your web browser when you visit easy86.best.

Types of cookies used by easy86:

• Essential Cookies (Required): Required for the platform to function properly — including login session management, account security and transaction processing. These cookies cannot be disabled without affecting core platform functionality.
• Performance Cookies (Optional): Collects anonymous information about how you use the easy86 platform to help us improve performance and user experience. All data is aggregated and not linked to your identity.
• Functional Cookies (Optional): Saves your preferences such as language, display settings and other personal settings so you don't have to reconfigure them each time.
• Analytics Cookies (Optional): Used internally to understand platform usage patterns for the purpose of continuous improvement.

Easy86 retains your personal data only for as long as necessary for the purposes stated in this Privacy Policy or as required by applicable Malaysian law. The following are general guidelines on data retention periods:

• Active Account Data: Retained for the duration your account remains active, plus any additional period required by law following account closure
• Financial Transaction Records: Retained for a minimum of 7 years after the last bet or transaction, in line with Malaysia's Anti-Money Laundering (AMLA) legal requirements
• Game Logs: Retained for 2 years for dispute resolution and audit purposes
• Support Communication Records: Retained for 2 years from the date of last interaction
• KYC Verification Data: Retained in accordance with applicable legal requirements, typically a minimum of 5 years

Once the retention period expires, your data will be securely deleted or anonymised so that it can no longer be linked to you as an individual.

As an individual in Malaysia, you have specific rights under the Personal Data Protection Act 2010 (PDPA) regarding your personal data held by easy86:

• Right of Access: You have the right to request access to the personal data we hold about you, including copies of that information
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete data
• Right to Withdraw Consent: You may withdraw consent for data processing used for optional purposes such as marketing communications at any time
• Right to Restriction of Processing: Under certain circumstances, you may request that easy86 restrict the processing of your data
• Right to Erasure: You may request the deletion of your personal data when it is no longer required, subject to any legal obligations that necessitate its retention

To exercise any of the rights above, contact easy86's Data Protection Officer by email support@easy86.best with the subject line "Privacy Rights Request". We will process your request within 21 business days in accordance with PDPA requirements.

Easy86 understands that financial data is among the most sensitive and requires the highest level of protection. When you make a deposit using Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow or FPX (including Maybank2u and CIMB Clicks), or withdraw your winnings to any of these payment methods, here is how we protect your financial information:

• All payment information is transmitted through SSL 256-bit encrypted channels that cannot be intercepted
• Easy86 does not store full bank account or debit card numbers in our systems — only the last few digits are retained for record identification purposes
• For e-wallets such as Touch 'n Go, GrabPay and Boost, transactions are processed directly through the respective payment gateways — no sensitive data passes through easy86 servers
• Transaction records are stored in an encrypted database kept separately from account profile data
• All withdrawals must be made to a payment method bearing the same name as the easy86 account holder — this is a security measure to prevent unauthorised fund transfers

Easy86's financial security team monitors all transactions to detect suspicious patterns. If unusual activity is detected on your account, we will contact you via your registered phone number or email for verification before allowing the transaction to proceed.

Easy86 strictly prohibits the use of the platform by anyone under the age of 18. We do not knowingly collect or process personal data from minors or underage individuals.

Steps easy86 takes to protect minors include:

• Age verification is mandatory during the account registration process
• Easy86's right to request age verification documents at any time if there is reasonable doubt
• Immediate account closure if the account holder is found to be under 18 years of age

If you have reason to believe that someone under the age of 18 has registered for or is using an easy86 account, please contact us immediately at support@easy86.best so we can take the appropriate action.

Easy86 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, new legal requirements or platform improvements. Any material amendments will be communicated to registered members via:

• Email notification to the registered address on your account
• A prominent notice on the easy86.best homepage at least 14 days before changes take effect
• Updates the "Last Updated" date at the top of this Privacy Policy page

Continued use of the easy86 platform after any amendments take effect will be considered acceptance of the updated terms. We recommend reviewing this page periodically to stay informed about how we protect your privacy.

If you have any questions or concerns, or wish to exercise your privacy rights in relation to the easy86 Privacy Policy, please contact us through the following channels:

• Privacy Email: support@easy86.best — use the subject line "Data Privacy Request" for faster processing
• LiveChat: Click the LiveChat icon at the bottom right of the easy86 platform for immediate 24/7 support
• WhatsApp & Telegram: Available 24 hours for enquiries requiring a response in Bahasa Melayu

Our team is committed to responding to all privacy enquiries within 3 business days. For formal requests under the PDPA (such as data access or erasure requests), the processing period is up to 21 business days in accordance with legal requirements.